INTRODUCTION

 

I DO MARKETING LTD t/a idomarketing is a marketing consultancy agency offering a broad range of professional services to small and medium-sized businesses and private individuals.

As an essential part of our business, we collect and manage client and non-client data. In doing so, we observe the UK data protection legislation, and are committed to protecting and respecting clients’ and non-clients’ privacy and rights. Specifically, we act as a “Data Controller” in respect of the information gathered and processed by us.

This privacy notice describes the ways in which we collect, manage, process, store and share information about you as a result of you being our client or visiting this site. It also provides you with information about how you can have control over the use of your data by us and, together with our Cookie Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you using this website.

You can contact help@idomarketing.co.uk to request access to all the data we hold about you, make a change to it, remove it or restrict how it’s used. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.

Alternatively, you can write to Lydia Mckeown at idomarketing, Canterbury Innovation Centre, University Rd, Canterbury CT2 7FG. 

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

 

In general terms, we seek to collect information about you so that we can:

• Administer our relationship with you, provide services and respond to enquiries
• Enable business development including sending updates, publications and details to events
• Deliver requested information to you about our services 
• Ensure the billing of any procured services and obtain payment
• Process and respond to any complaints

 

The information that we need for these purposes is known as your “personal data”. This includes your name, home address, email address, telephone and other contact numbers and financial information. We collect this in a number of different ways. For example, you may provide this data to us directly online or over the telephone, or when corresponding with us by letter or email.

We will seek your permission if we need to record any of your sensitive personal data on our systems.

Please also be advised that when you visit this website, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet, and information about your visit such as the pages you viewed or searched for, pages response times, download errors etc. We do this so that we can measure our website’s performance and make improvements in the future. Cookies are also used to enhance this website’s functionality and personalisation, which includes sharing data with third party organisations. You can control this by adjusting your cookies settings as described in our Cookie Policy.

Geo-location tracking, which shows us where you are in the UK, is not used on this website. 

 

HOW WILL WE USE THE INFORMATION?

 

We use the data collected from you for the specific purposes listed in the table below. Please note that this table also explains:

The legal basis for processing your data, linked to each processing purpose; and

In what circumstances your data will be shared with a third party organisation.

 

idomarketing will typically retain information for a period of seven years. This is to ensure our business records are adequate for regulatory reasons.

 

OVERSEAS TRANSFERS

 

None of the information that we collect process or store as a result of this website is transferred outside of the European Economic Area (EEA) or the UK. This includes information that is exchanged with any third party organisation as described above.

 

GENERAL

 

Questions and comments regarding this Privacy Notice are welcomed, and should be sent to help@idomarketing.co.uk. 

Alternatively, you can write to Lydia Mckeown at idomarketing, Canterbury Innovation Centre, University Rd, Canterbury CT2 7FG.

Alternatively, you have the right to lodge a complaint with the Information Commissioner’s Office who may be contacted at Wycliffe House, Water Lane, Wilmslow SK9 5AF or https://ico.org.uk.

 

 

[September 2018]